Refund policy
Beef Share Deposits
A beef-share deposit reserves a portion of an animal and is credited toward the stated flat total price. Deposits are non-refundable if the customer chooses to cancel. If 3T’s Farm Ranch Homegrown Beef Co. cannot fulfill the reservation, the deposit will be refunded.
The customer becomes the owner of the reserved share only after the full balance has been paid. Product pages identify the deposit amount, total price, and remaining balance for each share.
Perishable Products and Final Sales
Because beef and other food products are perishable, fulfilled meat sales are generally final and cannot be returned or restocked. We do not offer an unconditional money-back guarantee.
Order Problems
If your order is incorrect, damaged, spoiled, or otherwise not as described, contact us promptly after pickup or receipt. Please keep the product, packaging, order information, and photographs where practical so we can review the issue.
After reviewing the circumstances, we may offer an appropriate replacement, credit, or refund. Any remedy will depend on the facts of the individual order and applicable law.
Unfulfilled Orders
If we cannot fulfill a paid order, we will contact the customer and provide an appropriate refund for the unfulfilled amount.
Contact
Questions about cancellations, refunds, or order problems may be sent to kate@3tsfarmranchhomegrownbeefco.com or made by phone at 580-334-9503.
